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Case Study

gale pacific

DMS Mission

To turn a basic forecasting system into one that has the ability to keep up with seasonal customer demand.

Details

One tool for many different demand patterns.

Challenge

Gale Pacific was running a reasonably basic forecasting system that was not allowing the company to forecast customer sales, which hindered staff’s ability to grasp the true value of an entirely integrated forecasting process. With lead times of up to 30 weeks and no effective long-range forecasting capabilities in place, global success and relationships were reaching their peak potential.

Solution

After installing Demand Solutions, Gale Pacific now operates a product requirement production schedule for Australia and China that can accurately forecast supply demand based on field collection, realistic expectations and capacity constraints. The benefit has been so great that the company has also acquired two new businesses and has seen a flawless integration into a new global forecasting system.

Gale Pacific is now approaching its first peak sales period for the year and is in the best place it has ever been to meet customer demand.

Testimonial

“It’s a great feeling to be approaching our peak sales months feeling completely confident we have the tools and processes in place to satisfy the market demand and capitalise on all potential sales opportunities.”

“Demand Solutions has provided crucial links between forecasting, sales and budgets.”

Greg Roberts – Gale Pacific supply chain manager

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solutions@demandmgmt.com