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Case Study

Kyocera mita

DMS Mission

To provide a seamless and trustworthy forecasting system that can continually be relied on.


One tool for many different demand patterns.


With the company’s head office in Osaka, factories in China and a distribution area expanding across Australia, New Zealand and the greater Oceania area, Kyocera Mita

Australia faces numerous geographical difficulties. Head office in Osaka requires a twelve month forecast from the Australian distribution area to plan production, meaning there is very little room for error. In addition, there have been difficulties with long lead times, purchase order constraints and stocking commitments.


After the introduction of Demand Solutions Forecast Management and Requirements Planning systems, the company has experienced enormous economic success. Furthermore, Kyocera Mita has seen improved internal discipline and an inventory reduction of 60%, which in turn has led to a 60% reduction in storage and shipping costs.


“Because one small mistake can shake up our operation, it’s important we trust our forecasting tool. Demand Solutions has earned our confidence with consistent and accurate reporting.”

John Fraser – Logistics and Operations Manager, Kyocera Mita Australia

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